2022 Consumer Health Survey
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CRAFT YOUR ORGANIZATION’S DIGITAL FRONT DOOR STRATEGY
Download the results of our 2022 Consumer Health Survey
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Discover consumer needs and meet them where they want you to be.
[/cs_text][cs_text _bp_base=”0_2″ class=”cs-ta-center”]This research is part of an ongoing initiative to better understand the preferences and perceptions of health consumers relating to their use of technology throughout the healthcare journey. The report helps healthcare marketers like you get new insights and see where you need to invest to stay competitive.[/cs_text][/cs_column][/cs_row][cs_row inner_container=”true” marginless_columns=”false” _bp_base=”0_2″ _label=”New Item 2″ style=”margin: 0px auto;padding: 5rem 0px;”][cs_column fade=”false” fade_animation=”in” fade_animation_offset=”45px” fade_duration=”750″ _bp_base=”0_2″ type=”1/3″ style=”padding: 0px;”][cs_text _bp_base=”0_2″ class=”cs-ta-left”]
Preferred Interaction Channels
Find out where the web, mobile apps and other tools are used in consumers’ healthcare journeys.[/cs_text][/cs_column][cs_column fade=”false” fade_animation=”in” fade_animation_offset=”45px” fade_duration=”750″ _bp_base=”0_2″ type=”1/3″ style=”padding: 0px;”][cs_text _bp_base=”0_2″ class=”cs-ta-left”]
Personalizing the Healthcare Journey
Understand how consumers are researching health conditions and what information your organization needs to be delivering.[/cs_text][/cs_column][cs_column fade=”false” fade_animation=”in” fade_animation_offset=”45px” fade_duration=”750″ _bp_base=”0_2″ type=”1/3″ style=”padding: 0px;”][cs_text _bp_base=”0_2″ class=”cs-ta-left”]
Top Factors When Seeking Care
Learn how patient loyalty has changed and what the most important factors are as patients make their healthcare choices. [/cs_text][/cs_column][/cs_row][cs_row inner_container=”true” marginless_columns=”false” _bp_base=”0_2″ _label=”New Item 3″ style=”margin: 0px auto;padding: 0px;”][cs_column fade=”false” fade_animation=”in” fade_animation_offset=”45px” fade_duration=”750″ _bp_base=”0_2″ type=”1/1″ style=”padding: 0px;”][x_blockquote cite=”Ben Dillon, Chief Strategy Officer at Geonetric” type=”center”]”Patient-provider loyalty has eroded. Whether due to switching from one healthcare provider to another or increased splitting of care, 43% of consumers received care from a new provider or new health system in the past two years.”[/x_blockquote][/cs_column][/cs_row][/cs_section][/cs_content]
